Aug 31, 2022
Business Reporter turns to Adacta to discuss building truly- digital insurance organisations, cultivating innovation and working smarter with automation and AI, cloud, and digital culture.
The following is an excerpt from the August 31 article:
“When it comes to digital transformation, some industries are lucky enough to have a singular business driver as a change catalyst. For example, the goal of the migration to e-banking was to cut the cost of distribution and provide 24/7 service to improve user experience.
While there is no such overarching driver in the insurance industry, there are still tremendous benefits for digitally transformed organisations. These are the insurers that leverage technology to accelerate operations, expand market presence, improve efficiency and become smarter. Technology grants them the superpowers of increased agility, user and market focus, and – ultimately – improved competitive position." Continue reading